Shipping policy

At The Case And Co India, we are committed to delivering your orders safely, on time, and with full transparency. Please read our shipping policy carefully before placing your order.

🚚 Order Processing Time

  • Standard orders are processed within 7-9 Business days after payment is confirmed.

  • Personalised orders are processed within 10-12 Business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed the next working day.

📦 Delivery Timeline

  • Delivery typically takes 3–5 business days from the date of dispatch, depending on your location.

  • Remote or non-metro areas may experience slightly longer delivery times.

💳 Shipping Charges

  • Free Shipping is available on all prepaid orders and Cash on Delivery (COD) orders.

🔗 Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.

  • If you do not receive tracking details within 48 hours, please contact us at:

📧 india.thecaseandco@gmail.com
📱 +91 8851551345 (Call or WhatsApp)

Please note: If a customer wants one day delivery through services like porter, borzo, uncle delivery then the charges will be beared by the customer itself. Only normal delivery is taken care by the brand.